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Flight attendant job description example

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Our corporate airline is seeking an experienced flight attendant to join our enthusiastic flight crew. The flight attendant will be responsible for conducting routine safety checks, assisting passengers and making sure every client has a comfortable and first-rate flying experience. We are looking for someone with exceptional customer service, a love of travel and the ability to maintain a flexible schedule and work on short notice. The ideal candidate will also have excellent communication skills and be able to make effective decisions in a fast-paced environment. Flight attendants must have at least three years of experience and will receive on-job training upon being hired.

How to become a flight attendant

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To be a flight attendant, you must complete training and certification to ensure you can be responsible for passengers’ safety and comfort. The path to becoming a flight attendant is fairly straightforward and includes the following steps: Get a high school diploma. The minimum education requirement for flight attendants is a high school diploma. Earn a college degree. While most airlines will hire flight attendants without degrees, an associate or bachelor’s degree in a field such as public relations could make you more attractive to employers. Build customer service skills. Work for a year or two in a hospitality or service job to develop your customer service skills. This experience will look good on your resume when applying for flight attendant jobs. You might work at a restaurant, hotel or in any role that requires interacting with people. Apply for a job. If you are over age 18 and have good health and vision, you can apply for flight attendant positions with various airlines. T...

Flight attendant work environment

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Flight attendants may be part-time or full-time. They might work for commercial, corporate, regional or international airlines. They work unconventional hours and schedules because airlines operate day and night, year-round and on holidays and weekends. Most airlines ensure flight attendants work no more than 12 hours a day, but international flights may require them to work longer. The FAA requires flight attendants to have at least nine hours off between shifts. They often spend nights in hotels between flights and might be away from home for days at a time. Flight attendants spend part of their workdays in the air and part on the ground preparing or waiting for the next flight. When flying, they work in the plane’s cabin with other flight crew members. A flight attendant’s job can be stressful at times, as they must deal with difficult or anxious passengers, respond to emergencies and air turbulence and be on their feet for long periods.   Flight attendants typically have t...

Skills

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Flight attendants typically enjoy working with people and have strong customer service skills. They also appreciate traveling and seeing new places and are comfortable working long or unusual hours. Skills flight attendants need to succeed include: Attention to detail: Flight attendants must monitor passengers for problems or suspicious activities. They must also be meticulous when doing safety checks on equipment and people. Communication: Flight attendants should be able to speak clearly and confidently when giving safety demonstrations and when interacting with passengers and crew. They should also be courteous and have good listening skills. Customer service: Part of a flight attendant’s job is providing hospitality. They should have a friendly and patient attitude when providing services to ensure passengers have a comfortable and positive flight. Stamina: Flight attendants often work long hours, respond to challenging passengers and handle heavy items such as luggage and service ...

Certifications

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Flight attendants must be certified with one of the following credentials: FAA Certificate of Demonstrated Proficiency This certificate, which flight attendants earn by completing their on-job training and passing an exam, is mandatory. Flight attendants must train for and become certified for each type of aircraft they work on. They must also continue receiving training each year to stay certified. Flight Attendant Certificate Courses Organizations such as Inflight Institute offer certification programs by type of airline: charter, regional, national or international. Their partner airlines require flight attendants to take these online courses, which cover topics ranging from aviation terminology to safety procedures to passenger handling, before being hired.

Training

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Most flight attendants need a year or two of work experience to gain customer service skills. Once hired as a flight attendant, they must participate in three to six weeks — and in some cases, up to six months — of training provided by the airline. During this training period, flight attendants learn safety and emergency procedures, first aid, flight regulations and job duties. They also take practice flights. All flight attendants must complete this initial training to get certified by the Federal Aviation Administration (FAA). They might have to complete additional job training, depending on the airline.

Education

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Flight attendants must have at least a high school diploma and preferably an associate’s or bachelor’s degree. Instead of going to college, some people enroll in flight attendant school. If you want to work on international flights, you might need to take foreign language classes.

Flight attendant requirements

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To get hired as a flight attendant, you must be at least 18 years old, have a current passport, have at least 20/40 vision and pass a drug test and background check. You might also need to pass a medical examination and meet an airline’s height requirements. Flight attendants should have a professional appearance and excellent customer service.

Average salary

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Because all airlines must employ flight attendants, there is always a demand for qualified candidates. Flight attendants with college degrees and years of experience on airlines might be able to earn a higher hourly wage than less-experienced or -qualified individuals. For the most up-to-date salary information from Indeed, click on the salary link. Common salary in the U.S.: $25.61 per hour Some salaries range from $7.25 to $42.80 per hour.

What does a flight attendant do?

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Flight attendants work for private and commercial airlines to keep passengers safe and comfortable. They help passengers get seated, demonstrate how to use the plane’s safety equipment and provide food, drink and other services. Legally, all airlines must have flight attendants on staff to ensure passengers’ safety. Additional flight attendant responsibilities include: Attending preflight briefings with the pilots to get flight information for each trip Inspecting emergency equipment before each flight Making sure the plane’s cabin is clean and well-stocked with food and drinks Making sure all passengers are prepared for takeoff and landing Helping passengers with special needs, small children or needing medical assistance Responding to disruptive passengers and monitoring the plane for suspicious behavior In case of an emergency, helping passengers locate and use safety equipment, putting out fires and directing evacuations Reporting any safety or medical issues that happened on a fli...